Portal Home > Knowledgebase > 1. Pre-sale Questions

01. How long will it take to setup my website?
Within 24 hours you will be able to login to your website to add your products. The custom designed front-end will usually be completed within 3-5 days.

02. How does the design process work?
After you order, you will receive an email asking you to fill out the form at this page. The design of your ecommerce website will include: - A custom header graphic...

03. Do I get a free domain name?
You will receive a free 2 year domain registration with your ecommerce website. Every 2 years you can renew your domain name for $49.

04. How much does web hosting cost?
Web hosting is free for the first year. After the first year you can renew your web hosting for $99 per year.

05. Are there any hidden fees?
There are no hidden fees whatsoever. You can cancel anytime.

06. Can I use my own domain name?
Yes, if you already have a domain name, you can choose this option at checkout.

07. Can I use my own web hosting?
If you prefer to use your own web hosting, you can move your website to a new web hosting account after it has been setup.

08. Do you setup the shipping and payment modules for me?
Yes, we configure your website to use PayPal and Australia Post and we can setup any other payment or shipping method you require.

09. What level of support do you provide?
We provide ongoing email support for our ecommerce websites. If you need help with anything related to your website just send us an email and we will promptly reply. We also...

10. Can I sell my website for a profit?
Yes, you will have complete ownership of your website and you can sell it for whatever you like.

11. How secure are your ecommerce sites?
Our ecommerce websites are very secure. We constantly evaluate our software and always use the best practice in online security to protect you and your customers. We can provide...

How do I order my ecommerce website package?
To order your new ecommerce website package click hereSimply choose a new domain name or use a domain name you already own.(We offer free registration of any .com.au domain name...

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